Terms & Conditions — Complete Usage Policy for the 3339 Platform

3339 (https://3339.run) is an online Sports Betting and Live Casino platform. By using this platform, you are deemed to have automatically accepted these Terms & Conditions.

To use 3339's services, you must meet the following eligibility requirements:

• Must be at least 18 years of age
• Must be capable of making decisions freely and independently
• A valid mobile banking or bank account registered in your own name is required
• A valid National ID card or passport is required
• No prior permanent ban on any 3339 account

3339 reserves the right to decline new registrations or discontinue existing accounts at any time and for any reason.

Providing accurate and complete information is mandatory when registering an account on 3339. Signing up with false details is a violation of our rules and may result in account closure and forfeiture of winnings.

Information required at the time of registration:

• Full Legal Name (as shown on your National ID)
• Active mobile number (linked to bKash / Nagad / Rocket)
• Email Address
• Date of Birth

As part of KYC (Know Your Customer) verification, you may be required to submit a photo of your national ID and a selfie before processing any withdrawal. Withdrawals will not be processed until this verification is complete.

The key rules governing deposits and withdrawals on 3339 are outlined below. Please read this information carefully before making any transaction.

Withdrawals must be made through the same method used for the original deposit. Requests to withdraw via a different method will not be accepted, as this is part of our anti-money laundering policy.

If your withdrawal includes winnings from bonus funds, the applicable wagering requirements must be met before the withdrawal can be processed. Full details are covered in the Bonuses section.

All users placing bets on 3339 are required to follow certain rules. These rules apply equally to every user on the platform.

• Minimum bet amount is ৳10
• Maximum bet amounts are determined by account tier and event type
• Once confirmed, a bet cannot be changed or cancelled
• Odds in live betting can change at any moment
• 3339 reserves the right to void any bet placed at incorrect odds due to a system error
• Bet outcomes will be determined based on the official match result

In the event of a cancelled or incomplete match, 3339 will follow the policy outlined below:

• If a match is cancelled before kick-off — all bets will be fully refunded
• In cricket, if the minimum required overs are not completed — bet is void and refunded
• In football, if more than 70 minutes of regulation time have been played — the result at that point is considered final
• If a match in an accumulator bet is cancelled, that selection will be settled at odds of 1.0 and the remaining bets will be settled as usual

3339 offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General bonus terms & conditions:

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first
• Wagering requirements are typically 5× to 30× the bonus amount
• A deadline applies for completing wagering requirements — typically between 7 and 30 days
• Each promotion can only be claimed once per account
• Multiple bonuses cannot be combined unless explicitly stated otherwise
• Bets placed with bonus funds may be subject to a maximum odds cap

3339 reserves the right to modify, suspend, or cancel any promotion at any time. If abuse or manipulation of any bonus program is detected, the bonus and any associated winnings will be forfeited from the relevant account.

The following activities are strictly prohibited on 3339. Any violation of these rules will result in permanent account closure and may lead to legal action.

• Betting on match-fixing or pre-determined outcomes
• Bonus abuse — such as claiming the same bonus from multiple accounts
• Money laundering or depositing funds from illegal sources
• Use of hacking tools, viruses, or malicious software
• Use of automated betting software or bots
• Accessing another person's account or placing bets on behalf of a third party
• Assisting minors in accessing the platform
• Exploiting system errors for unfair advantage without reporting them

3339 may temporarily suspend or permanently close an account under the following circumstances:

• Suspected or confirmed violation of any section of these Terms & Conditions
• Providing False Information During KYC Verification
• Accounts Inactive for an Extended Period (12 months or more)
• At the User's Own Request
• As directed by a legal or regulatory authority

If an account is permanently closed without any rule violation, the remaining balance will be refunded. However, bonus funds or winnings derived from bonuses will not be returned. Users who wish to close their own account must email our support team.

3339 takes responsible betting very seriously. Betting is a form of entertainment — not a reliable source of income. We provide a number of protective tools on the platform:

• Deposit Limit: Set a daily, weekly, or monthly cap on deposits
• Bet Limit: Capping the maximum bet amount within a specified period
• Cool-down: Taking a temporary break from betting for a set period
• Self-Exclusion: Temporarily or permanently deactivating your account for a set or indefinite period
• Reality Check: Notifications shown at set intervals to display your current session duration

If you experience any betting issues, please contact our Responsible Gaming section. Our support team is ready to assist you with complete confidentiality.

3339 treats the protection of users' personal data as its highest priority. Our detailed policies on how data is collected, stored, and used can be found in our separate Privacy Policy on the page.

In summary, 3339 operates according to the following principles:

• User data is never sold to third parties
• Data is used solely for service delivery and fraud prevention
• All data is secured with SSL 256-bit encryption
• Information may be disclosed to authorities upon a lawful request
• Users may request to view or delete their personal data

If a dispute arises between 3339 and a user, the following process will be followed:

• Step 1: Contact the support team via live chat or email
• Step 2: If the support team cannot resolve your issue, it will be escalated to a manager
• Step 3: Submit a Written Complaint — a detailed response will be provided within 48 hours
• Final Decision: The decision of 3339's management is final and binding

Any dispute regarding a bet outcome must be raised within 72 hours of the result being published. No complaints will be accepted after this period.

3339 accepts no liability for losses arising from the following circumstances:

• Losses resulting from the user's own errors or negligence
• Disruptions Caused by Third-Party Network or Service Outages
• Bets Missed Due to Issues with the User's Device or Internet Connection
• In the event of service disruption due to natural disasters or other force majeure circumstances
• Losses Resulting from Sharing Your Account Login Details with Others

3339 strives to maintain the highest level of service; however, server maintenance or unexpected disruptions may occasionally occur due to technical reasons. Where possible, advance notice will be provided via in-app notifications.

If you have any questions about the Terms & Conditions or need clarification on any matter, please reach out to our support team. We are always ready to assist you in Bengali.

• Live Chat: Tap the chat icon on the app or website — available 24/7
• Email: support@3339.run — typically responds within 24 hours

These Terms & Conditions were last updated in July 2026. Any future changes will be communicated via registered email or in-app notification.